Property Management

We believe that data should drive our decision around what to rent your home for. With that in mind, we provide a rental evaluation report so you can have a detailed breakdown of your home’s current rental market and what it can rent for.

Since most renters are making their initial decisions online, we take professional photos of your home to make sure it stands out. We then list it across all the major real estate rental platforms to ensure that it receives maximum exposure.

We conduct a thorough screening of any potential tenants, including criminal background, credit, and income and only rent to tenants who exceed a pre-determined threshold.

We use Buildium®, the best property management software in the United States, to control and manage all information related to your property, including lease applications, vetting tenants, online rent payments, repair applications, and financial statements.

We perform a detailed inspection of your home upon the move-in of any new tenants. The move-in report created from this inspection will be used when the tenant moves out to ensure that any damage to your home is properly charged to the tenant.

Our property management software allows us to efficiently collect and track all payments made by your tenants. Rent is due between the 1st and 3rd of each month and is deposited into our company’s management escrow account. After deducting any applicable fees, the remaining balance is disbursed to you on the 15th of the same month.

Along with your monthly owner distribution, we will send you an owner statement on the 15th of each month, providing a detailed breakdown of all income and expenses for the statement cycle. Owners can also access all financial reports at any time through the Buildium platform.

We will assign a permanent property manager to manage your property. If you have any questions about the condition of your property, you can contact your property manager through the Owner's account in the Buildium Management system via email, WhatsApp, or Wechat. We will reply within 24 hours to ensure smooth communication at all times.

We handle all maintenance and repair needs for your property through our network of professional, fully licensed local technicians. Our team responds promptly to ensure your property remains safe and well-maintained.

If any repair exceeds $250, we will notify you in advance and proceed only with your approval.

However, for emergency situations—such as HVAC failure, burst pipes, or electrical issues—the $250 limit does not apply. In these cases, we will act immediately to resolve the issue and provide you with the invoice afterward.

We can set up your annual property tax and insurance payments to ensure they are always made on time.

The IRS requires foreign landlords to apply for a personal Tax number (ITIN) in the U.S. If you need this service, we have qualified certified public accountants to assist you.

Our finance team will prepare a year-end financial report for each property, which you can provide to your accountant to help you file your income tax returns in a timely manner.